All OFTEC services are fully operational, including the technical helpline, registration services and OFTEC Direct. Some staff are working from home so that social distancing guidelines can be followed by those staff who need to be in the office. You can check for updates on our COVID-19 information page (www.oftec.org/technicians/covid-19-information), where you will also find guidance on working safely during the pandemic. Ahead of any site visit, we strongly recommend keeping your customers informed about what precautions you will be taking and what you will expect from them.