OFTEC COVID-19 update

All OFTEC services are fully operational, including the technical helpline, registration services and OFTEC Direct. Some staff are working from home so that social distancing guidelines can be followed by those staff who need to be in the office. You can check for updates on our COVID-19 information page (, where you will also find guidance on working safely during the pandemic. Ahead of any site visit, we strongly recommend keeping your customers informed about what precautions you will be taking and what you will expect from them.

Most training centres remain open, although they may have adjusted their usual course timetable and are likely to be running courses with fewer attendees. This means you will need to book a course further ahead than usual to avoid a break in your registration. You can sit your assessments up to six months ahead of your renewal without impacting the renewal period.

If you have an inspection due, your regional inspector will be in touch to explain how this will proceed in a COVID-secure manner – you can also read about the new code of conduct on our COVID information page.
Above is a quick reminder of the many online services that can be accessed online 24/7 and which website to find them on (with four websites to choose from, we know it’s easy to end up on the wrong website).