Following an assessment by Graham, Worcester landed the accolade because of its performance across four key categories – product availability, speed of response, staff knowledge, and engagement working with a structured Key Account Plan.
2013 was a good year for the company, which ranked top of Which?’s boiler report for the third year running.
Steve Lister, Worcester’s sales and marketing director, commented: “We were delighted to have been named Supplier of the Year by one of the industry’s leading merchants. We invest a great deal in ensuring we can provide our key customers with the extensive product range and support they need to enhance their businesses, so to be singled out to receive this award is a huge achievement.”
This article originally appeared in the 2013 winter issue of Oil Installer magazine. View the magazine