Category Archives: Industry News

New Navien loyalty scheme gets installers straight to the points

Navien has launched Navien Choice, a new loyalty scheme, open to all oil and gas boiler installers. There is a whole catalogue of high-quality rewards available, from wireless speakers and pizza ovens, through to PlayStation 5 consoles, BBQs, iPhones and holiday vouchers. The loyalty programme allows installers to gain reward points for every NCB-CE combi, […]

Charity fuelled by Firebird’s expertise

A unique UK-based mental health charity has praised Firebird for helping it to continue its invaluable work, while fulfilling its goal to strengthen its environmental practices. Sea Sanctuary is a mental health charity and one of the world’s leading exponents of blue health – the concept that ‘blue spaces’, such as the sea, are beneficial […]

HVO – a renewable low carbon fuel

OFTEC reports on the current HVO field trial and explains the potential of this fuel in heating HVO fuel trial update Last issue we reported that field trials had commenced using Hydrotreated Vegetable Oil (HVO) as a replacement for kerosene. The total number of sites up and running has grown steadily to 18 and covers […]

Grant UK gives Wiltshire Air Ambulance a lift

Grant UK has donated £10,000 to the Wiltshire Air Ambulance (WAA), a local charity that has been supported by staff at the company since 2019. Despite the limitations on normal fundraising activities such as bake-offs, staff events and raffles during 2020, the Grant team still managed to pull together and raise a fantastic £10,000 for […]

OFTEC COVID-19 update

All OFTEC services are fully operational, including the technical helpline, registration services and OFTEC Direct. Some staff are working from home so that social distancing guidelines can be followed by those staff who need to be in the office. You can check for updates on our COVID-19 information page (, where you will also find […]

Decarbonisation update: Policy announcement overload!

At the beginning of December, the UK Climate Change Committee (CCC), published its latest report on which steps the UK must take to achieve its net zero decarbonisation target. The report, and associated research ran to over 1,000 pages and contains ideas that, if adopted by government, will transform the heating industry over the next […]

Brits “baffled by boilers”

• Almost a third (29%) of boilers failed to receive a scheduled check due to lockdown delays. One in ten did not receive a check at all. • A quarter of Brits do not know that boilers require annual servicing, with a fifth (20%) of renters not knowing whether their boiler had been checked within […]

Three trade associations, one common goal…

As we move to deliver a low carbon liquid fuel, we recognise that burning the fuel is only one piece of the jigsaw. The product has to be stored, transported and distributed to the end user. In Ireland, that’s where UKIFDA and FFI come into play. UKIFDA is the UK & Ireland Fuel Distributors Association […]

Register for TrustMark with OFTEC

In September, OFTEC launched its new TrustMark registration scheme. TrustMark is the government endorsed quality scheme which covers work carried out in or around homes. Joining TrustMark complements the Competent Person Scheme registration and provides consumers with added peace of mind that they are engaging with a business which has been thoroughly vetted to meet […]

After 51 issues of Oil Installer, Jane retires as editor

With vast experience of the downstream oil industry, Jane Raphael became editor of the Oil Installer’s debut edition in 2007. Fifty-one issues later, she has now retired from the position and now reflects on the industry’s ups and downs during her tenure. It was a conversation with Richard Gales, then CEO at OFTEC, which led […]