Joanne will be working out of the Clonakilty factory where the multi-generational, multi-award-winning company manufactures its rotational moulding products.
The increase in demand from UK tank installers for its range of environmentally preferred, integrally bunded heating oil tanks distributed through Davant, motivated Carbery Plastics to create this new role
“You could say I have swapped the sun in Australia for the snow in Ireland – and the glorious rain of course,” laughed Joanne. “The sun is over-rated anyway!”
Excellent service
It’s been a huge learning curve for Joanne, and one that she’s enjoyed: “Not being as large as some of our competitors means we deliver exceptional service, before, during and after sales. I had the pleasure recently of going around the country to meet some of our Irish customers and what I heard time and time again was that Carbery Plastics is their favourite supplier. And I’d ask them why, because this helps me do my job better. They ring, we answer right away and the person who answers the phone can usually answer your question, place your order, answer your delivery queries. If it’s not done immediately, it’s shortly after. Not having to wait two days to know where your delivery is means they can focus on their business without chasing their tails.”
She added: “I will be very happy to hear from professional installers wanting to join the growing number trusting Carbery to support their business.”
Image credit: Carbery Plastics
