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Navien launches online tool to better support installers

Boiler and heating appliance manufacturer, Navien, has announced the launch of a new online tool which will help installers find merchants quickly.

A Navien installer working on a boiler

The ‘Find a Merchant’ tool has been designed to make the installer journey easier by sourcing the nearest merchant to their location with Navien’s full range of boilers and heating appliances available for purchase.

Commenting on the launch of the web-based tool, Graham Parkes, commercial director at Navien UK, said: “With the demand for Navien UK heating products rising, especially ahead of the heating season, installers need a quick and reliable way to locate merchants.

“The ‘Find a Merchant’ tool has been designed to save installers time while supporting them in delivering excellent customer service, with easy access to Navien’s gas and oil-powered boilers.”

Navien recently announced its partnership with APP Wholesale Ltd which has given installers across the country access to Navien’s full range of products at approximately 2,500 independent merchants.

Supporting the installer network

Graham continued: “Our goal has always been to support our installer network by providing them with the tools and resources they need to get the job done right.

“Through our trusted merchant partners, installers can access a wide range of products. This ensures that their customers can benefit from reliable, energy-efficient heating solutions provided quickly by installers.”

Image credit: Navien