Steven first joined Grant UK in May 2022 as the area sales manager for the North of Scotland, during which time he has worked closely with installers, merchants and developers to provide sales support for all of Grant’s products. In his new role as a sales support engineer, Steven will be assisting installers and heating engineers with tailored technical support for Grant renewable installations, in particular helping with air source heat pump projects.
From carrying out site surveys and assisting engineers with heat pump set-ups through to supporting customers with system design enquiries, Steven will be on hand to support installers with the technical advice they need for their Grant renewable heating installations.
Steven’s career in the plumbing and heating industry started over twenty years ago. After completing his Level 3 Mechanical Plumbing Apprenticeship and earning his qualifications in gas, oil, LPG and renewables, Steven’s roles in the heating sector over the years have included being an engineer on the tools as well working in the technical team for a heating manufacturer.
This experience combined with that gathered during his first role with Grant UK has equipped Steven with a great deal of understanding about sustainable, efficient and low carbon home heating systems.
“My new role as a sales support engineer is an exciting new chapter,” comments Steven. “I thoroughly enjoy working with installers and engineers, supporting them by answering any queries or by being on-site to provide technical assistance. As a sales support engineer, I will get to work with our existing G1 installer network and I look forward to helping these engineers and new customers as they embark on their route to renewables.”
In his role Steven will be providing renewables technical support in Northern England and throughout all of Scotland. In addition to delivering pre and post installation support, Steven will also be carrying out one day heat pump training courses to engineers in the region as well and working closely with the area sales managers and regional sales manager to ensure comprehensive product support is widely available to customers.