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Paula Shackleton clocks up 20 years!

Longevity and loyalty in any business is a good thing and this spring OFTEC celebrated one of its valued employees who demonstrates these qualities.

Paula Shackleton OFTEC

Twenty years ago, in April 2004 when Paula Shackleton was looking for a job in office administration, she decided to give OFTEC a go. So, while Britney Spears was top of the charts with ‘Toxic’ and Alan Shearer was still playing for Paula’s beloved Newcastle United, Paula started working for OFTEC, not sure how long she would stick it out!

Registration administration

Roll on 20 years and Paula oversees all of OFTEC’s registration administration functions, which have expanded significantly from initially just covering oil heating under the Government’s Competent Person Scheme, to now including solid fuel and renewable technologies via more schemes like MCS, PAS2030 and TrustMark.

Paula comments: “I’ve seen many changes in my 20 years with the company, a lot of faces have come and gone, many of whom I’m still in touch with. I really enjoy working as part of the team and helping out our registered technicians where I can, as well as consumers, certification bodies and other departments in the organisation.

I first joined as a part-time receptionist/secretary, looking for something local to fit around my young children. A position within the registration department came available very early on and the rest is history. And for anyone wondering “which one I am”, I am the only “northerner” in the team!”

Image credit: OFTEC