Market presence
With a proven track record in strategic marketing and brand management, Richard’s role will be pivotal in creating and innovative marketing campaigns, fortifying the company’s market presence and engaging with plumbing professionals nationwide. Richard’s extensive experience includes product management and retail roles at Arco, Willberby, Stephenson and Wren Kitchens.
Emma, meanwhile, brings a wealth of experience in operational management and customer support. Her primary focus will be on improving operations, enhancing customer experiences and streamlining internal processes to support Arctic Hayes’ ongoing growth. Emma’s experience includes office management positions at Aston Chambers, Infinity Works and Core Consulting.
“We’re delighted to expand the team with Richard and Emma,” says Lee Parsons, CEO at Arctic Hayes. “These appointments enable us to better meet the needs of our customers while maintaining our commitment to delivering high-quality products and exceptional service. Richard’s marketing expertise and Emma’s operational acumen will undoubtedly contribute to our continued success in the plumbing industry.”
